About Us

Superior Service Since 1989 

Request a Quote

Our Story

Superior Facility Services began as a commercial janitorial service provider in Barrie, Ontario and realized continuous growth by fostering excellent relationships with our customers.  We further adapted our company to respond to a changing marketplace and diversified to additionally provide health care facility cleaning services (housekeeping, laundry management and maintenance) to nursing homes, retirement homes/communities and hospitals.  We have grown to employ hundreds of workers serving customers across the province of Ontario. We attribute our success directly with our ability to be adaptable to the needs of our customers. Our team of highly skilled team of experts offers an efficient, cost effective product that saves you time to focus solely on managing the main elements of your business.  

Logo of Superior Facility Services

Our Purpose

 

To provide exceptional service that reduces cost and allows our customer to focus on delivering quality health care. 

Mission
To bring dynamic, proficient and adaptable services of the highest quality to growing health care companies.  We will develop lasting partnerships by adhering to the highest standards in service, reliability, safety, compliance and cost containment.

Vision
To lead the way in enhancing the perception of contracted services in the health care and commercial cleaning industry.

Values
Reliability and hard work are the foundation of everything we do.   We are dedicated to put forth our best and to continually improve.   We hold ourselves accountable to our customer and strive to provide service of the highest quality and integrity.

Accessibility

Superior Facility Services is committed to treating all people in a way that allows them to maintain their dignity and independence.  We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements of the AODA. Upon the request of an employee or customer with a disability, Superior Facility Services will make available all AODA policies in accessible formats and communication supports for information that is requested and information that is generally available to other employees or customers. In determining the suitability of an accessible format or communication support, Superior Facility Services will consult with those making the request directly.

 

     

    Happy Customers

    Carol Bradley - Peoplecare

    “WOW!  What a great job you all did to ensure that PeopleCare Oakcrossing was beautiful for our grand opening”

    Jill Knowlton, Managing Director, LTC Operations

    Superior's dedication and commitment is greatly appreciated and we could not do this without your expertise and that of your team. Superior is a large part of our success.

    Dave Holwell, Managing Director, Lord Dufferin Centre

    Superior has provided exceptional housekeeping and maintenance services focused on our needs and budget. We are proud to consider them part of our team.
    cleaning-services-17-1 copy2

    Request a Quote

    F.A.Q.

    Why should we choose Superior Facility Services

    We have been an industry leader in Commercial, Retirement, Long Term Care and Hospital cleaning for over 30 years  

    We are a family run company that offers a more personal experience than many of conglomerate competitors. We are not a big company but we can provide complex services 

    How soon can we start?

    This is highly dependent on the size of the contract. We pride ourselves in our professionalism and organization to implement cleaning at your location as quickly as possible. 

    Does Superior have proper Insurance?

    Superior is fully insured and bonded. We carry General liability insurance, liability umbrella policy, and worker’s compensation insurance

    What types of properties do you specialize in?

    We provide specialized cleaning for a variety of commercial properties such as financial, healthcare, education, speciality industries, etc. 

    After years of commercial cleaning experience, we have been able to provide cleaning for Long Term Care, Retirement Homes and Hospitals. We have been providing these types of services for over 15 years.

    Are your products environmentally friendly?

    Absolutely! We care about the environment and your business. We source out the best environmentally friendly products 

    Do you provide disinfectant cleaning and high touch areas?

    Yes we do. During the covid outbreak in the last couple of years, we have specialized in these types of cleaning. We want our customers to feel safe and comfortable in their workplace.

    How can we contact you in case of an emergency?

    You will be assigned a regional manager. They will be responsible for everything to do with cleaning at your workplace. You will be given their number and email address.

    Does someone need to be at the location when we clean?

    No they do not. We can clean before or after business hours, or anytime you prefer. We tailor our schedule and services to meet the needs of your specific needs